Subscribe & Save FAQ's

What Is Subscribe & Save?

Subscribe & Save is our convenient subscription service that allows you to receive your favourite Novomins gummies regularly without needing to reorder each time.

Subscribers can enjoy savings and the convenience of automatic deliveries.

How Do I Add An Item To My Subscription?

You can manage your subscription through your Novomins account, including adding or changing products.

How Do I Pause Or Amend My Subscription?

You can make changes to your subscription by logging into your account.

You can update your products, delivery frequency, or next delivery date.

How Do I Cancel My Subscription?

You can cancel your subscription through your Novomins account.

Alternatively, you can email us on hello@novomins.com for further assistance.

Why Did I Receive A Subscription Order After Cancelling?

Subscription orders are processed automatically on their scheduled date.

If your cancellation request was made after your order had already been processed, the order may still be dispatched.