OVERVIEW
This website is operated by Innocent Health Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Innocent Health Ltd. We offer this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service”, “Terms”), including additional terms and conditions referenced herein or available by hyperlink. These Terms apply to all users, including browsers, vendors, customers, and/or content contributors.

Please read these Terms carefully. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, please do not use the website or services. Any new features or tools added to the store are also subject to these Terms.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or you have given consent for any of your minor dependents to use this site.
You agree not to use our products for illegal purposes and to comply with all applicable laws, including copyright laws. Any breach of the Terms may result in termination of services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted across networks, while credit card information is always encrypted.
You agree not to exploit any part of the Service without express written permission from us.

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION
We are not responsible for inaccuracies on this site. Information is provided for general purposes only and should not be relied upon exclusively. This site may contain historical information, which may not be current and is provided solely for reference.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES
Prices and service modifications are subject to change without notice. We reserve the right to discontinue or modify the Service at any time, and are not liable for any changes, suspensions, or discontinuations.

SECTION 5 – PRODUCTS AND SERVICES
Certain products or services may be available exclusively online. These items are subject to our Return Policy and may not be exchanged or returned unless stated otherwise. We reserve the right to limit sales, update packaging, and discontinue products.
We cannot guarantee that your monitor’s display of colours will be accurate.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse or cancel orders at our discretion, particularly if they appear to be placed by dealers, resellers, or distributors. You agree to provide accurate and current purchase and account information.

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or endorsements. Any use of these tools is at your own risk. Future features and tools added to the website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS
Some content, products, or services available through our Service may include materials from third parties. We are not responsible for third-party content or any harm or damages resulting from transactions with third-party websites.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send creative ideas, suggestions, or materials (collectively, "comments"), you agree that we may use them at our discretion without compensation. We reserve the right to remove content deemed offensive, unlawful, or in violation of these Terms.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy. For additional data management options, please see our policies on editing personal data and opting out under CCPA:
Edit Personal Data
CCPA Opt-Out

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Innocent Health Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Innocent Health Ltd, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - RESTRICTION ON RESALE OF NOVOMINS ® PRODUCTS ON AMAZON ®
By purchasing products from Novomins ®, you agree to the following terms and conditions, including the restriction on resale of our Novomins ® products on Amazon.co.uk or any other Amazon ® platform:

• Resale Restriction: You acknowledge and agree that the products you purchase from Novomins ® are intended for business use but are not intended to be resold on Amazon.co.uk or any other Amazon ® platform, whether as new, used, or refurbished items.
• Enforcement: Novomins ® reserves the right to monitor online marketplaces, including Amazon.co.uk, for any listings or activities that violate this resale restriction. If we identify any violation of this policy, we may take appropriate legal actions, including but not limited to discontinuing your access to our Novomins ® products, seeking injunctive relief, or pursuing damages.
• Liability for Damages: If you engage in the resale of Novomins ® products without authorisation, you expressly acknowledge that such resale constitutes trademark infringement, and you agree to be liable for all damages, including but not limited to monetary damages, injunctive relief, and legal fees incurred by Novomins ® in enforcing our trademark rights.
• Compliance with Laws: You agree to comply with all applicable laws and regulations when purchasing and using our Novomins ® products, including any restrictions imposed by Amazon.co.uk or other online marketplaces.

SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@novomins.com. You can join our mailing list here
https://www.novomins.com/pages/email-sign-up

SECTION 22 - FOR RETAILER
Please go to:
https://www.novomins.com/pages/become-a-novomins-retailer-or-distributor
&
https://www.novomins.com/pages/for-retailers

SECTION 23 - AFFILIATES
Please see:
https://www.novomins.com/pages/register-affiliate-account
https://www.novomins.com/pages/loyalty-points

SECTION 24 - SERVICES & STUDENTS
Please see:
https://www.novomins.com/pages/novomins-for-students

Section 25 - Recycling

Please visit our Recycling Page for more information.

Section 26 - Disclaimer

Website Disclaimer
The information provided by Innocent Health Ltd ("we," "us," or "our") on http://www.novomins.com (the "Site") and our mobile application is for general informational purposes only. All information is provided in good faith; however, we make no representations or warranties of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site or our mobile application.

Liability
Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the Site or our mobile application or reliance on any information provided therein. Your use of the Site and our mobile application and your reliance on any information is solely at your own risk.

External Links Disclaimer
The Site and our mobile application may contain links to other websites or content belonging to or originating from third parties. We do not investigate, monitor, or check the accuracy or completeness of such external links.

We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site.

Professional Disclaimer
The Site does not contain medical or diagnostic advice. The information provided is for general informational and educational purposes only and is not a substitute for professional advice. Before taking any actions based upon such information, we encourage you to consult with appropriate professionals.

Testimonials Disclaimer
The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, your individual results may vary, and we do not claim that all users will have the same experiences.

The testimonials on the Site are submitted in various forms such as text, audio, and/or video, and are not reviewed by us before being posted. They appear on the Site verbatim as given by the users. Some testimonials may have been shortened for the sake of brevity, where the full testimonial contained extraneous information not relevant to the general public.

The views and opinions contained in the testimonials belong solely to the individual user and do not reflect our views. Users providing testimonials are not compensated for their opinions. Testimonials on the Site are not intended as claims that our products and/or services can diagnose, treat, mitigate, cure, prevent, or be used for any disease or medical condition. No testimonials have been clinically proven or evaluated.

Consumer Rights
Nothing in this disclaimer affects your statutory rights as a consumer under the UK Consumer Rights Act 2015. You are entitled to goods that are of satisfactory quality and fit for purpose.

Fairness of Terms
We ensure that all terms, conditions, and disclaimers are fair and reasonable. If you believe any term is unfair, please contact us to discuss your concerns.